BA/BCA                                        Name ___________________

Ch. 6 - Information Technology  Date ____________________

 

I.     What is __________________ Technology?

 

       A.   The means of ___________________________ using computers and wires or wireless transmission.

 

       B.   The __________________ of Computers is the central element of Information Technology.

 

II.    The Rising Significance of __________________ Systems

 

       A.   Information Systems That ________& ________ Society

              1.    ___________________- Systems designed to gather information and transmit it to those who may be affected by adverse weather.

              2.    ___________________________

                     a.    Free services that offer a number of features accessible through the __________________.

                     b.    Call & a recorded message will inform you what ________________ to press on the telephone pad to access the exact information you are ________________.

              3.    ___________________________

                     a.    __________-__________ information systems used to track prescriptions throughout ________________.

b.    Designed to track the _______________ benefits of elderly patients.

              4.    _________________________________________

a.    Each ___________ maintains a database of missing children linked to the __________ database of missing persons.

                     b.    Each time a case is reported in any state the FBI records are also _______________.

 

       B.   Information Systems That ________________ Society

              1.    ________________News _________________

                     a.    Main uses of Information Services

                           1)    ______________

                           2)    ______________

                           3)    ______________

                     b.    Information Provided by:

                           1)    United Press International

                           2)    Associated Press

2.    ____________________Newspapers - Newspapers are transmitted electronically over telephone lines through a ____________ to a computer.

              3.    Library __________________Systems

                     a.    Researching topics __________________.

                     b.    ______________ - perform specific functions that require specialized training and education.

 

       C.   Information Systems __________Business & _________

              1.    ________________ Information Systems (_______)

                     a.    ______________records

                     b.    _____________on business transactions

                     c.    _____________business operations

                     d.    __________the ____________of resources      

              2.    Through our use of CIS businesses make a better _____________allowing them to keep more people ______________.

 

       D.   ________________of __________________

              1.    ________________Databases

                     a.    Records what companies ______________ and _______________ specifically for the business _______________.

b.    Exclusive use of the _________________

c.    ________________companies cannot gain entry to a company's ______________database.

              2.    ___________________Data Networks

a.    Databases are developed by _______________ that collect large amounts of _______________ on various topics and sell access to this information to individuals and businesses for a__________________.

                     b.    You ________________ to a service that focuses upon the information you are interested in. (Example:  Prodigy)

 

III.  Computers & _________________

 

       A.   Computer Technology Time-Line

              1.    _____________________

a.    Represented by the Abacus.

b.    _____________- the oldest known ___________ device used by Chinese traders. 

c.    It is still used in some parts of the world.

              2.    _____________________________

a.    Represented by the earliest _________________ designed around 1620. 

b.    There were a number of other mechanical computing devices during this period.

c.    The period ended in ____________ with the Burrough's calculating and listing machine.

              3.    __________________________- Started about 1890 with the ___________________________.

              4.    ______________________________________

a.    Represented by the ________________.

1)    Electronic-using _____________________. 

2)    Built for the United States _______ in 1947.

b.    Also represented by the ________________

1)    Introduced in 1951.

2)    The ___________computer used in business. 

3)    ____________ entered the market in 1953 and by 1956 gained dominance in the first generation of computing power.

5.    ____________________________________

       a.    From 1958 to 1964.

b.    _____________ replaced _____________Tubes.

              6.    ____________________________________

a.    Established by__________ ________________.

b.    Lasting from 1964 to 1970.

              7.    ____________________________________ (There is controversy as to whether 1970 truly started a new generation.)

a.    It is generally credited to large-scale _______________ _______________. 

b.    In this generation, the _______-_____________ was introduced by the _______________ Computer Company, which changed the way the world looked at computers.

                     c.    New Technology (part of the 4th generation)

                     1)    ___________________

                           2)    ___________________

                           3)    ___________________

              8.    _________________________________

                     a.    Most experts say we have not yet entered.

                     b.    They believe that it will not begin until there is true ___________ __________________.

 

B.   Growth of Computer Technology

              1.    1952 - General Electric was the first business to use computer technology with ____________ ______________ computers.

              2.    1960's - ____________began using _____________computers in all aspects of their operations.

              3.    1970's - _______________were develops and computer sales grew.

              4.    1976 - _________________ introduced by Apple.

              5.    Today _____________ are more powerful than the huge ________________ computers of the 1960's.

 

       C.   Computer Technology in the Workplace

              1.    Because of ____________computer technology, the workplace is changing and is not a traditional office or factory.

              2.    People often take _________________computers everywhere with them to do their work.

 

       D.   Computer Technology and the _____________Activities of Business. (Computer technology may be used in virtually any activity of a business.)

1.    ________________- Computers & robots control the speed of production lines.

2.    ________________- Computers are used for record keeping.

3.    ________________________________-  Companies use Public-Access Databases to obtain daily updates.

4.    ____________________-  Employees are informed of company standards & procedures through computers.

5.    __________________-  Executives use databases & spreadsheets for long-range planning using sales and other resources.

 

IV.  Information Work Force

 

       A.   ___________________Workers

              1.    Def. - Workers who ___________________data.

              2.    What these jobs involve:

                     a.    producing ___________________

b.    maintaining ___________________

c.    processing sales ___________________

              3.    Example:  Collect information and carry it through the information processing cycle to

produce output.

 

       B.   ___________________Workers

              1.    Def. - Workers who use ___________________to make ___________________.

              2.    In a business these individuals would track sales & expenses & interpret the figures.

 

       C.   Telecommuters and Telecommuting

              1.    What is a ___________________?  Workers who work at home and __________with the workplace by ___________________and ___________________.

              2.    ___________________of Telecommuting

                     a.    Work completed at worker's _______________.

                     b.    Popular in cities where traffic & parking are reaching impossible conditions.

c.    Helpful for individuals with _______________.

d.    People with child-care ___________________or sick relatives can still care for them while still _____________a job.

                     e.    ___________________working hours.

                     f.     Ability to work away from the ___________________office setting.

                     g.    Ability to process information in ____________ locations & send information ______________.

                     h.    Benefits ______________as well as employees.

              3.    ___________________of Telecommuting

a.    ___________________Disadvantages

1)    Difficulties ________________people they cannot watch on a ____________basis.

                           2)    Telecommuters may not be available for ___________________work.

3)    Managers have greater responsibility in __________________work to make sure that the Telecommuters have work to do.

                     b.    ___________________Disadvantages

                           1)    Limited ____________ with other workers.

2)    __________on what is going on in the firm.

3)    Telecommuters may earn less __________, pay a _________ fee for equipment, and _______be eligible for benefits.

              4.    ___________________Telecommuting

                     a.    The ability to communicate is _______ limited to the ___________________.

                     b.    As we continue to progress toward a ______________________, offshore information processing becomes much more popular.

 

V.   Innovations in Information Processing Technology

 

       A.   Compact Disc Technology

              1.    CD-ROM: __________________________________

              2.    CD-R: _____________________________________

3.    CDs are used to store __________amounts of data.

4.    One CD can store the text of hundreds of books, pictures, videos and sound.

 

       B.   _________________Paper Computer Disks

              1.    Def. - Computer information storage devices that can be ____________________after users are _______________using them.

              2.    Not yet available to the consumer.

              3.    Newspapers could publish classified ads on disposable disks instead of in the daily newspaper.  (updating disks is _______________ _______________________than re-printing a paper)

 

       C.   _______________in Management

              1.    It is ____________ for managers to ___________ &________________ detailed information, because much data is organized by the computer.

2.    Managers can ___________________monitor the output of some workers by using computers.

3.    Using computers, managers can _________________communicate with workers.

4.    Faster and more direct than ________________face-to-face meetings.

5.    Managers can now manage more people than before by eliminating many unnecessary

management positions.

6.    The total number of jobs in the US continues to _____________, fewer management jobs may be available in the future.

 

       D.   Smarter Computers

              1.    ___________________

                     a.    Def. - Software ___________that is like a database but allows the user to access

______________in new and different ways.

                     b.    Related information is linked together.

              2.    ____________ ______________Carts

a.    Def. - Shopping carts with a _________ screen that provides information and _____________to customers.

                     b.    As you push your cart through the store you may view information regarding items on sale.

              3.    ________________ ________________

                     a.    The concept of making computers exhibit _______________ _____________________.

b.    The ability to ___________ and make decisions.

c.    Currently, computers can simply ____________ ________________.

d.    In the future, computers will have the ability to ___________, make ___________, and __________ from the decisions they make.         

4.    ________________ Systems

       a.    Def. - A computer system that follows _______________decision _____________to arrive at a _________________to a problem.

                     b.    They ___________actually ______________.

c.    They are designed to take the _______________ of an expert to determine how the ____________ makes decisions, and then gives the computer a ___________of rules to follow to solve a problem.

                     d.    These systems are used in ________of an expert.

                     e.    Expert systems are designed to _____________ problems in a very ____________ range of a subject, but they can be very valuable.

              5.    ___________________Robots

a.    Robots can _____________
1)    ______ ______to move

2)    with ________ ________strength to grasp an object

3)    in ________ _________to perform their assigned jobs

b.    Robots can perform a function day & night.

c.    Researchers are now working to make robots more intelligent:

1)    Some robots can ___________ if a human is too close and automatically shut down.

2)    Other robots have sensor-like devices which tell by feel how much ___________ is needed to pick something up.

 

       E.   Personal Computers and Their Place in the Future

              1.    PC's are found ___________________

a.    ___________________

b.    ___________________

c.    ___________________

              2.    PC's prices continue to ______________.

              3.    Some ___________________are issuing or requiring PC's for incoming freshmen.

              4.    Sizes of PC's are also ___________________.

              5.    As computers make it easier to access information from any ___________________, we can expect more applications in our personal and work lives.