BA/BCA                                               Name ________________

Ch. 5 - Systems Concept                     Date _________________

 

I.     What Are Systems?  Why Learn About Them?

       A.   _______________- A _______________ of things or parts working together to achieve a ___________ result.

              1.    car

              2.    microwave

              3.    human body

 

       B.   _____________- An __________ of a _______________.

 

II.    Systems Models

       A.   ___________ ____________ Models

              1.    __________________

                     a.    Def. - Supplying _____________ that are used to achieve a _______________ result.

                     b.    Examples

                           1)    _____________ resources

                           2)    __________ materials

                           3)    ___________

                           4)    ___________

                           5)    ___________

              2.    ____________________

a.    Def. - _______________ of resources to achieve a _____________ result.

                     b.    Examples            1)    mixing & baking a cake

                           2)    ___________ in school

              3.    ____________________

                     a.    Def. - Actual _____________ of a system.

                     b.    Examples:

                           1)    A cake that is _________ to eat.

                           2)    Students ___________ to further education.

                     c.    Possibility of _____________ byproducts.

              4.    _________________________

                     a.    Def. - Process of _______________ whether the actual output of a system _____________ the desired output.

                     b.    Each system is ____________ for desirable and _______________ output by an analysis of _________________.

 


   Input                       Processing                    Output

 

 

                                 

 Feedback

 

 

B.   ___________________ _____________ Model

              1.    Def. - ____________ ______basic systems model that is ________________ and ______________.

2.    Input is called ________________ _____________

a.    Step 1 - A _______________ of the desired result of a system.

                     b.    _____________ when you gather your input.

                     c.    Decides ________ you want the system to do.

3.    Three steps are ____________ after Command Input:

       a.    _______________ - command input and feedback are ______________to determine if they _____________.

                     b.    ____________- Changes to the system are made.

                           1)    _________________      

2)    _________________

                     c.    _______________ - Actual output of a system is _______________ against the desired output.

              4.    ________________ is the __________ step.

 


                                                       Resource Inputs

 

 

 


Command

Input                Compare        Adjust         Processing        Output

 

 


                        Feedback

                        Loop                                Monitor

 

 

III.  Subsystems

       A.   __________ businesses have many ______systems.

       B.   All subsystems are carefully ______________ to _______________ results.

       C.   Adjustments may be made to the system if the desired output is ___________ achieved.

       D.   Example of a System with Subsystems - ___________

              1.    _____________        4.    _______________

              2.    _____________        5.    _______________

              3.    _____________

 

 

IV.  Information Processing Cycle

 

       A.   Importance of the _____________ __________ ________

              1.    _____________ activity of all systems.

              2.    Data must be processed in an ______________ way so that the information it provides is _____________ & ___________________.

              3.    _____________ - A series of ___________ activities that ___________ themselves within a model.

 

       B.   The ___________ of the Information Processing Cycle

              1.    _______________

a.    The cycle always _________ with _________.

b.    The _____________ of input may vary.

                           1)    ___________ information

                           2)    ___________

                           3)    ___________

                           4)    ___________

                     c.    Examples of Input

                           1)    Census 2000

                           2)    ATMs

              2.    ____________________

                     a.    Converts data into __________ information.

                     b.    Most information accumulated by business & government is processed by ______________.

                     c.    Examples of Processing

                           1)    Universal Product Code (_____ ______)

                           2)    Saving customer information (____ ______)

       3.    ____________________

                     a.    _____________ of output may _______

                           1)    ____________   2)    ____________

                           3)    ____________   4)    ____________

                     b.    Examples of Output

                           1)    ___________ of newspapers

                           2)    ___________ of newspapers

                           3)    _______ telephone directory for information

              4.    ________________ & ________________- the process of _____________ information or making information ______________ to the consumer.

a.    Information processed into output must get to the people who need it.

                     b.    Ex.- Distribution of Newspaper (to homes and businesses).

1)    newsstands

2)    vending machines

3)    delivery

                     c.    ________________ - Information that is delivered _________________ to customers (radio station).

5.    ________________ & _________________

       a.    ______ step of Information Processing Cycle

       b.    _________________- Saving Information  

c.    _________________ - Being able to find it at a _______ _______ if you need it.

                     d.    Increasing ___________ of computers makes information easier to store and faster to retrieve.

 

Information Processing Cycle

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

       C.   How the Information Processing Cycle Works in A Restaurant

1.    ____________ - The server takes your order and inputs it into the computer in the kitchen.

2.    ___________________- The computer processes the information to the cook.

3.    _________________- The cook prepares your meal .

4.    __________________- Server brings the meal to the customer.

              5.    ________________ & _______________- The restaurant stores information about your meal for future reference and use.

 

V.   _______________________________

 

       A.   What does a transaction do?

              1.    Transactions _____________ a business, its systems, & sub systems by setting in ______________ a series of events that keep the business ________________.

              2.    Without transactions, model would _______ ___________ at both ends.

              3.    Transactions occur when something of value is _________________ between businesses and individuals or other businesses.

              4.    Transactions may be processed _______________ , or with the use of _________________.

 

       B.   Transactions Between ___________________

              1.    Each time a business makes a purchase, a transaction ________ and a _______of events is set into motion.

2.    _____________ of the purchase is made to specific departments & they notify others who are involved in processing or manufacturing the goods.

              3.    After goods are manufactured, they are ________________ for sale, sold to customers, and then __________________.

4.    When the warehouse manager informs the purchasing dept. that necessary items are _______ in supply, the business begins its ____________ again, allowing the

business to continue its operation.

 

       C.   Transactions Between ___________ & ______________

              1.    You as the consumer make transactions that _____ _____ a series of __________ within a business.

              2.    The ___________

a.    You ________ a sweater from a store.

                     b.    The store ___________ your __________.

c.    The store _______ your _______ or credit card.

d.    The store ___________ it's inventory (goods or supplies on hand).

 

VI.  Transaction Processing

 

       A.   Transaction Processing ______________ Computers

1.    Clerks provide ________________ that begins the processing cycle.

              2.    Clerks write out individual sales _________ for each customer & must process the sales transaction

                     a.    Record _________ purchased.

                     b.    Record _________ of each item.

                     c.    Record sales ________ (may use calculator).

                     d.    Give one copy to customer & keeps one for future reference.

 

       B.   Transaction Processing ________ ________________

              1.    _____ - _________ Transaction Processing - directly _____________ a computer but no data is _________ or processed at _______ time.

a.    ___-________ ____________

1)    Someone __________ ___ information in a computer but __________ change it.

                           2)    Ex. Only Check ATM Balance

                     b.    ___-________ _________ ____________

                           1)    Information is _________ into the computer and _________ for __________ processing.

                           2)    Ex.  Computerized check-out in supermarket

a)    Records each ______ purchased

b)    Total ________ of sale

c)    Total amount of ________

d)    Stored on computer for later processing.

              2.    ______ -_________ Processing - When data is changed _________________ as the user interacts with the computer and inputs data as a result of __________ and ____________ between the computer and the user.

a.    Example:  Purchasing tickets to sporting events, etc. through a centralized computerized service. (The records must be updated immediately)

1)    When you pay your seat is ___________.

2)    When you pay your account is __________.

3)    When you pay their account is __________.

                     b.    Computers have the ____________ to process many transactions __________ & ___________.

                           1)    Very _________ computers are often used.

                           2)    They are ____________ and you only usually see the terminal or _____________.