BA/BCA                                               Name ________________

Chapter 4                                             Date _________________

 

Ch. 4 - Universal Activities of Business

 

I.     ______________ (Def. - Converting resources into products that are _____________ to consumers.)

       A.   ____________________

              1.    ____________________

a.    People that make products by __________.

b.    Requiring artistic ___________.

                     b.    Fairly ____________ goods produced.

              2.    _______________________

                     a.    Performing one or a limited number of the

operations in _____________ a product.

                     b.    Led to _______ Production & ______________

                           1)    factories

                           2)    production lines

                           3)    machinery

                           4)    __________ _________ - groups of workers selected to work _______________ on a product or project.

 

       B.   _________________________

              1.    Produce a ____________ - Ex. Entertainment.

              2.    When a business produces a service it does something _______ you.

a.    Showing a movie.

b.    Cutting your hair the way you like it.

c.    Delivering products to a place where you can buy them.

 

       C.   ________________

              1.    Much time and money is spent ________________ and _________________ ideas.

2.    __________ ___________- An organization with the ____________ of research and development of ideas leading to innovations and new technologies.

a.    research

b.    data gathering

c.    publishing results (info.)

 

       D.   ____________________

              1.    _________________ Data.

2.    _____________ is the result of a production process.

a.    Data is collected and ________________ into ______________ information that businesses need when making important decisions.

b.    After ___________data ____________are made.

 

II.    Bridging Activities

       A.   _____________________ ________________

              1.    Types of _______________

                     a.    _______ Materials necessary for manufacturing.

                     b.    __________to purchase tools, machines & bldgs.

                     c.    __________ ___________ to make, design, & research products.

                     d.    _____________ used to produce product.

                     e.    _____________ management.

              2.    2 Categories

a.    _________________  (things)

                           1)    Determine __________ you need

                           2)    ___________ _________ is needed

                           3)    __________ to go to satisfy needs

                           4)    Make _______________

                           5)    ________________ purchase or results

                     b.    ___________________ (people)

                           1)    Finding & hiring ___________ personnel

                           2)    Many ____________ are used to find qualified individuals (help wanted ads,

employment agencies, networking).

 

       B.   Disposing of __________________

              1.    _______________________

                     a.    Sale ____________ of an item

                     b.    Depends on:

                           1)    ____________ costs

                           2)    ____________ costs

                           3)    ____________ to owners

                           4)    _________________ prices

              2.    ___________________________

                     a.    ______________ products so they are available to the customer.

                     b.    Ways of transportation:

                           1)    ______________        4)  _______________

                           2)    ______________        5)  _______________

                           3)    ______________        6)  _______________

              3.    _______________________

                     a.    Any paid ___________________ message reaching a mass audience.

                     b.    Focuses on a ___________ ______________.

              4.    ____________________

                     a.    __________________ a company uses to sell their products.

                     b.    _______________ of Selling

                           1)    _____________ Selling (vending machines)

                           2)    _______-to-______ Selling (Avon products)

                           3)    ___________ Selling (Home Interiors)

                           4)    ___________ Selling (JC Pennys)

                           5)    ___________ Selling (Vehicles)

 

III.  External _______________________ Influences (______ ________________by a business, but affect it.)

 

       A.   ____________________

              1.    Surveys & Research

              2.    Trends

 

       B.   ____________________

1.    Monitor ______________ to help to make good business ________________.

              2.    Watch ____________________:

a.    _____________

b.    new ______________

c.    sale ________________

d.    sale ______________

 

       C.   ________________ __________________

              1.    Companies must engage in activities to ___________changes locally, nationwide, and worldwide that might _________ their business (potential conflicts).

              2.    ___________________

                     a.    Def. - An economic condition where prices and salaries ___________ __________________.

                     b.    A decline in ________________ may causes prices to __________.

              3.    Businesses hire people or outside services to ______________ and ________________ changes in economic conditions.

 

       D.   _______________________

              1.    Businesses need to be aware of ________ proposed ____________ and how they may affect them.

              2.    ____________________

                     a.    Def. - Activities designed to _____________ public officials to _______ a desired _________.

                     b.    Can be ______ to influence the passage of laws.

              3.    Gov't frequently designs programs to ________ businesses.

              4.    Laws passed to provide business loans, tax deductions & training.

 

       E.   __________________ __________________

              1.    Def. - New methods discovered of meeting _______ and _________________ and solving _______________.

              2.    Computer _____________ is becoming very popular.

 

IV.  Resource Development

 

       A.   ______________________

              1.    A variety of methods are used to _______________employees to perform their ___________ work.

                     a.    _______________

                     b.    _______________

              2.    Today _________ _________make many decisions that __________________ made in the past.    

                     a.    Strive for higher ________________.

                     b.    Everyone shares in ___________ earned

              3.    ________-___________ (set own hours)

 

       B.   _______________________

              1.    It is estimated that businesses spend as much on ______________ as US taxpayers spend on public ____________________.

              2.    ___________ of ______________ Offered

a.    ___________ information (math & english)

b.    _________ job _________ (computers)

c.    _____________________ (management)

 

       C.   _________________________

              1.    Def. - Established ___________ for _____________quantity, size, weight, value or quality.

              2.    Set for goods, services and employees.

              3.    Help a business find areas where it can ___________ the _______________ of its product and the __________________ of its ______________.

 

       D.   _______________________

1.    Def. - The act of __________________ the quantity or quality of a product or performance against a ____________________.

2.    Important in ______________ & _______________ customer _________________.

3.    Essential in _____________ resources for maximum ____________________.

              4.    Computers are assisting in ______________ job ______________________.

 

V.   ___________________________

-Done by a ___________ or a ___________ person

- Est. that over __% of businesses fail because of _____________ ________________.

 

       A.   ____________________

              1.    Deciding:

a.    ___________ needs to be accomplished?

b.    _______________ to accomplish it?

c.    _______ it is going to be done? (Plan of Action)

              2.    Businesses & individuals _________ ________.

                     a.    short-range - less than ________ _________

                     b.    long-range - ____ to ____ years

      

B.   ________________________

              1.    Day-to-Day ________________ of activities to meet the _________ of the organization.

2.    As a business ___________, management may have to _______________ in order to operate more effectively.

3.    Organizing must be evaluated ________________.

 

       C.   _____________________

              1.    The Management Function of _____________ and _______________ with ____________ to meet the ____________ of the organization.

              2.    __________ for Management of an organization to have good _____________ & ____________ skills.

              3.    Traits of a good _________________:

                     a.    provide ___________

                     b.    provide ___________

c.    provide _____________

d.    recognize _____________

              4.    _________-Directed Employees

a.    Learning to ___________ themselves and the projects they are assigned.

                     b.    Less ______________ & _______________ from management.

                     c.    More ___________ employees and _____________ in productivity.

 

       D.   _______________________

              1.    Measuring performance against _____________.

              2.    __________ ____________ __________- oversee ____________________.