BA/BCA                                                                                  Name ___________________

Chapter 1 – Business Trends                                            Date ____________________

 

I.     __________________

A.           What is Innovation?

1.              Def. -  A new idea or ______________ advancement.

2.              Example – Records to 8-track tapes, 8-track tapes to audiocassettes, audiocassettes to CDs.

B.            Results of Changing Technology

1.              ________________________

a.               Small farms are becoming a thing of the ______.

b.              Fewer, but __________ farms now meet the food needs of the US and some foreign nations.

2.              ________________________

a.               Increasing ________________ by installing ___________________ equipment.

b.              What will happen in the _________________?

1)             Mfg. plants will be gigantic combos of robots, high technology and new buildings?  

or

2)             Mfg. plants will be smaller and make only specialized items?

3.              ________________________

a.               Where do you like to shop?

1)             ______________________

a)    One-stop _________________

b)             Combinations of supermarkets & discount stores.

c)              A wide ____________with many _______________.

2)             _________________ Specialty Stores

a)              _______________ services

b)             _______________ prices

4.              _____________ _____________

a.               _____________ ______________

1)             superior machines & surgical procedures

2)             patients spend less time in hospitals

b.              People are living __________ because of technological advancements.

1)             more medical care is required

2)             increased demand for professionals that provide home health care services

(Health Care Crisis?)

 

C.            Businesses Must Be Aware of Future Consumer Desires

1.              Ask consumers what they think their demands will be by conducting _____________.

2.              Situation:  pg. 6 Item 1-1

 

II.    Types of Businesses

 

A.           ______________ _____________

1.              We live in a ____________  ______________.

2.              Most people who work are providing a ___________.

a.               ______________ food

b.              ______________ goods

c.               ______________ products

3.              Employment Examples:

a.               repair shops

b.              banks

c.               delivery services

4.              Service businesses are growing at _________ the rate of all other business types (this trend is expected to_______________).

5.              What does this mean:

a.               to _____________ as they plan for growth?

b.              to _____________ and schools training workers?

6.              _______________ Businesses in the ___________:

a.               were not highly _____________

b.              were paid _________ wages

7.              Because of technological developments, service businesses now offer:

a.               ____________ ____________:  instructions telling the computer what functions to perform to solve a problem.

b.              _________________:  Collection of data available to allow fast and easy access to information.

c.               air transport

d.              financial planning advice

e.               ______________ ______________:  making computers exhibit human behavior, __________ to learn and make decisions.

8.              _______________ – the transfer between individuals or businesses of something of  ____________ (not actually buying something).

9.              How many of your year 2020 desires could be provided by a service business?

 

B.   Manufacturing

1.              Def. -  Taking _______ materials and producing a _______________ product.

2.              The numbers of people working in a _____________ business are ________________;

a.    however, they are producing ___________ profits than other business types.

                     b.    How is this possible?

3.              Because of _________________, Manufacturing Businesses are now able to produce _________ goods in ________ time with _______ expense and ____________ workers.

       4.    Technology has produced:

a.               better _______________

b.              better _______________

c.               more ________________

5.    Examples of goods produced:

a.               automobiles

b.              food

c.               home appliances

6.    _____________ are used in production lines, do you think this trend will continue?

       7.    Many _________________ companies are moving into the ______________ sector because of the declining ___________ for mfg. goods.

8.    Something to think about:  pg. 10

C.   ______________________

       1.    All activities involved in _______________ a _______________ to the final consumer.

                     a.    ___________________________

                     b.    ___________________________

c.    ___________________________

d.    ____________________________________

              2.    Ways of transportation:

                     a.    _______________

                     b.    _______________

                     c.    _______________

                     d.    _______________

                     e.    ______________________________

              3.    Ability to purchase goods grown around the ______.

              4.    ______________ - goods, services, or ideas and information produced for consumer or industrial use.

              5.    A direct sale is not practical; therefore, distribution businesses become involved.

              6.    Example:  A Box of Cereal

                     a.    ____________ customers

                     b.    Manufacturers can't deal with _______ customer individually &____________.

              c.    Dist. Co. ________ _________ Mfg. Co.

              d.    Dist. Co. ________ _________ grocery stores

              e.    Consumers then make final purchase from ____________ __________.

              7.    Distribution businesses get the product to you

 ________ you want it, ________you want it, and in the _________you want it!!!

 

       D.   _________________

              1.    Extraction companies withdraw _______ materials from the earth in preparation for changing them into a _____________form consumers both want and need.

              2.    Examples

                     a.    Farms           b.    Lumber Companies

c.    Fisheries       d.    Oil Companies

 

III.  Significant Changes Affecting Businesses

 

       A.   Today almost no business can __________ the effects of ____________________ change.

              1.    Robots are used in _______________.

2.    Computers assist in ______________.

3.    Computers are used in ______________ oil deposits.

4.    Retailers use computer obtained information to __________ sales months in advance.

              5.    Fisheries use computer obtained information to ___________ movements of fish.

 

       B.   What type of person are you? 

1.    Are you a _____________ or do you wait for others?

2.    Businesses cannot afford to_________ , they must ____________trends that will affect their operations.

 

       C.   The Growth of ________________ Businesses

              1.    There are many _______ small businesses than large.

              2.    A small business  = ________ employees or ______.

              3.    Small businesses _________ as much as ___ % of new jobs in the US (this is expected to _________).

              4.    Small businesses generate over ______ of our Gross National Product (______)

                     a.    GNP - the total amount of __________ and ______________ produced in a nation during a year.

                     b.    They create many of the same ____________ that larger businesses create.

              5.    Most careers are ____________ in small as well as large businesses.

              6.    Small businesses are responsible for most of the _______ ________ and product _______________:

a.    _______________________

b.    _______________________

              7.    Will the trend continue?

                     a.    There is no way to tell for sure.

                     b.    The number of small businesses grow each year.

              8.    Major __________________ of small business:

                     a.    Creates many new ___________.

                     b.    _______________ greatly to the GNP.

                     c.    Gives us many _______ ideas & product innovations.

 

D.   The Changing ______________ of the Work Force

              1.    Businesses try to ________ _________for year.

                     a.    Number of workers needed?

                     b.    Skills desired in workers?

2.    Population has been growing at a ____________ rate and businesses find it harder to ______ new workers.

       3.    Changing ____________ of the work force:

              a.    Jobs are __________________

                     b.    Training programs are offered to draw people into _____________________ jobs.

              c.    Working hours are _________________.

              4.    The ________________ of the Job Force

a.    The majority of workers are expected to be ___________ and ________________.

              b.    Part-time jobs appeal to many groups with different _____________ working hours.

1)    _________ _________ ___________

2)    __________-_____________

3)    _______________

c.    Experts estimate that two people will be working in ____ % of the households in society (creating a need for ______ - __________ activities).

 

E.   The Increase In ____________________

              1.    _________________ - two or more business firms trying to sell to the same customer. 

a.    Greatest _____________ at the best _________.

              b.    Businesses ______________ for workers.

                     c.    Retailers _______________ for your business.

              2.    ______________ vs. _______________Markets

a.    ________________Market

1)    All who are ___________ buyers of a product for _____________use.

                     2)    Examples

                                  a)    sweater

b)    ice cream cones

c)    movies

b.    ________________Market

                     1)    All who are ______________ buyers for a product for ________________,

__________, or _____________ use.

2)    These are the people who ___________ in the manufacturing or delivery of other products.

                     3)    Examples

                                  a)    knitting machines

                                  b)    freezers

c)    movie projectors

       3.    Competition today is ______ limited to the areas around you.

a.    It comes from ____ ___________the world.

b.    What do you think about this?

                     c.    Where do the products you purchase come from?

              4.    _______________ Competition

                     a.    What would happen if the US suddenly stopped importing goods?

1)    Nearly all running shoes, sports, equipment and toys are made in other countries.

                     2)    All VCR's and over 25 % of all cars in the US are imported.

              b.    Why would prices go up if we only purchased products made in the US?

(                                                            )

              c.    What prompts consumers to buy products made by one company instead of another?

                     1)    ______________

                           2)    ______________

 

F.    The Impact of ______________________

              1.    _______________ information came from:

                     a.    friends

              b.    newspapers

              c.    questionnaires

              d.    internal records

              2.    ___________ businesses set-up specialized ________________ to collect information on:

a.    _______________

b.    _______________

c.    _______________

d.    employee _________

e.    economic _________

f.     new business opportunities

g.    customer opinions

h.    research

i.     population

j.     other areas focused on their particular business.

       3.    Storage _________ and the ________ of computers:

a.    Allow individuals and organizations to _______________ large amounts of data.

b.    Allow individuals and organizations to

__________________ data so that it is useful.

 

G.   Types of Businesses Using Information

              1.    _____________________

                     a.    Develop their information systems so that you can make reservations _____________ having to talk an individual.

              b.    All arrangements can be made through a _________________.

c.    Computer systems must be ___________ to operate with ____________instruction.

       2.    ____________________ Businesses

a.    To help determine ____________, information is _________________ by their research and from governmental publications.

              b.    Estimations

1)    Only _____ the employees in a mfg. business are involved in the actual manufacturing of a product.

2)    Factories rely heavily on computers, 70% of  a factory is _________________.

       3.    ___________________________

                     a.    Widespread use of ________________ obtained by ________________ to assist workers.

              b.    Where used:

                           1)    ____________________  (Electronic device linked to a computer to _______ information with a _______ beam.)

                     2)    __________ machines

                           3)    Video Machines used for mapping & advertisement.

       4.    _____________Stores

                     a.    Scanners are used to:

                     1)    Automatically _______ items you purchase.

                           2)    Provide you with a receipt.

                           3)    Furnish the __________ with ___________ information on the items sold.

              b.    The Limited, Inc.

                           1)    Businesses included:

The Limited

Express

Victoria Secret

Lerner

Lane Bryant

Abercrombie & Fitch

             

2)    Each business _________ daily sales to the company.

                     3)    Orders are ____________by satellite to suppliers taking only ____ days, when it takes other organizations ____ months.

              c.    Item 1 - 6 pg. 19

 

H.   Types of Information

       1.    _______________- A collection of data available to a computer system in such a way to allow _______ and _________ ____________ to their information.

a.    Databases make the compilation of data (____________ facts) practical.

              b.    Compiled information is kept _______________ enough to be valuable.

              c.    _______________ databases are able to provide information (________________data).

                     1)    stock market prices

                     2)    airline schedules

                           3)    tickets for entertainment events

                     d.    A powerful computer is necessary to process this data (____________ &_______________).

              e.    For a small price, any business can have _____________to large databases that process data ____________ and _______________ making additional information _____________ to decision makers.

 

I.     Computers in the ___________ _____________

              1.    More businesses utilize computers today because they are more ____________ & more ____________.

       2.    Two of the most common uses in businesses: 

a.    payroll processing

b.    word processing.

       3.    ____________Surveys - computers are able to ___________ & __________ information that is helpful to make business ______________.

 

J.    Organized Data

       1.    It is very important to a business that all data is ____________________ in a way that is useful.

       2.    How a business transforms useful information can            _________________ its success.